aha Insurance goes fully online with API-led connectivity

aha Insurance is an insurance company providing competitive auto, business, home, leisure, and pet insurance.

aha was looking to become Canada's first full-featured online digital insurance broker, providing customers with something new: a 100% online insurance buying experience.

READ THE CASE STUDY

CHALLENGES

As an insurance brokerage, aha wanted to provide customers with a fast, fun, and engaging user interface. In order to make every step of the customer journey easy and effortless, aha Insurance wanted to remove any barriers to purchase by auto-populating as much quote information as possible, including driving record, vehicle details, and much more.

To keep customers coming back, and to go above and beyond, aha Insurance needed to extend their service offering with a self-service customer portal where customers could manage every detail of their policies.

FIND OUT HOW THEY DID IT

"From the start of this project, BIG became an extension of the aha Insurance team, integrating seamlessly. They provided the framework we needed to ensure the project was a success. As the project scope grew to include more and more micro-services and application, they were able to adapt easily and bring their expertise. We consider BIG a 'go-to' partner and I highly recommend using them for any MuleSoft integration project."

- Steve Livingstone, CEO, aha Insurance

RESULTS

Since January 2018, aha has had 10,000+ online transactions

The average online quote time is only
3 minutes

70% of transactions are easily completed
on mobile

Accelerated time to market with low development costs